Our Services

We exceed at providing the highest standards to guests, while earning our homeowners great income!
 

Linen & Cleaning

 

 

 

 

  • Sheridan linen laundered, hand-pressed & packed at our base in New Farm
  • Our cleaners are highly trained to have your property looking immaculate & a touch of OCD 😊

 

Restocking

 

 

 

 

  • We stock each property with everything that you would expect in a home + a lot more than just basics
  • Unlimited Supplies Restocking included with no additional fee

 

Communication

 

 

 

 

  • Communication based in Brisbane is personal + highly knowledgeable!
  • Super-efficient messaging guaranteed within minutes

 

Calendar Pricing

 

 

 

 

  • We achieve ~ 20% higher nightly rates than our competitors
  • We push longer stays + attract insurance, renovations, moving guests

 

SuperHost Leader

 

 

 

 

  • Our SuperHost status (8+ years) pushes listings to the top of search results
  • Our Director is also Brisbane’s Airbnb Host Community Leader

 

Self-Check In

 

 

 

 

  • We will install a lockbox so guests can arrive when it suits them
  • Alternatives are used where a lockbox cannot be used + we pay for this cost

 

Guest Instructions

 

 

 

 

  • A bespoke set by step photographic guide to locate the property + self check in
  • Local restaurants, bars, cafés, walking maps, & transport options…

 

Multiple Websites

 

 

 

 

  • Airbnb, Booking,com, VRBO (Stayz) + Direct Bookings
  • Our preferred platform is Airbnb + it accounts for 80+% of all bookings

 

Personal

 

 

 

 

  • A personalised hand written note to each guest is with our Welcome Pack
  • Guests come first, so we will do everything possible for any requests

 

Airbnb Co-Host

 

 

 

 

  • We make you an Airbnb Co-Host, which allows full transparency
  • You don’t need to do anything, but you see all messages, bookings, reviews etc.

 

Inspect

 

 

 

 

  • Operations manager Karina started with us in 2018
  • She oversees cleaning teams, knows every property + checks them constantly

 

Review

 

 

 

 

  • 5 Star reviews are what we achieve
  • Our review score is the highest Australian Property Management Company