Linen & Cleaning
- Top quality Sheridan + Adairs doonah covers…this is a home not a hotel!
- All Linen supplied, laundered, pressed and packed at our New Farm baseĀ
- Our In-House Cleaning Teams, use Dyson vacuums, Professional products & a touch of OCD š
- This keeps a low cleaning fee for each guest
Restocking
- We stock each property with all our goodies…everything that you would expect in a home + certainly more than just basics
- Unlimited Supplies Restocking included for lifetime of our services
- NoĀ additional fee
Communication
- Keeping in contact with guests from the initial enquiry, prior, during and after their stay
- Super-efficient communication, personal + guaranteed within minutes
Calendar Pricing
- We manage the calendar across multiple booking websites
- Our supply / demand pricing structure results in > 80% occupancy across all properties
SuperHost Leader
- An Airbnb SuperHost achieves > 4.8 / 5 star ratings
- Our SuperHost status (5+ years) pushes listings to the top of search results
- We are also Brisbane’s Airbnb Host Community Leader
Self-Check In
- The best experience is contactless self-check in / out
- We will install a lockbox for keys or use other alternatives…
- Our Welcome Pack provides a picture step-by-step instructions for guests.
Guest Instructions
- Guests receive a digital copy prior to their arrival + there’s a hard-copy inside
- Our Welcome Pack is bespoke to every property, a non-touristy guide to what’s greatĀ
Multiple Websites
- Airbnb, HomeAway (Stayz), Expedia + Direct Bookings
- Our properties are also listed on more than 50+ global website platforms
Personal
- A personalised hand written note to each guest is with our Welcome Pack
- Guests come first, so we will do everything possible for any requests
Experience
- We provide a way to relax, work and explore, as guests want more than a standard hotel room
- Our properties are an experience with the local community
Inspect
- Regularly we video your property, so you can see from afar
- Constant cleaning keeps your investment immaculate
Review
- We review each guest and request the same on their departureĀ
- The most important, we want guests to have a great experience and return